Delivery & Returns

Delivery Information

On UK orders of one pack of Clever Cultures or more, goods are dispatched free of charge by second class post, normally within 24 hours of receipt of your order. Orders are dispatched Monday to Friday. Orders received by us on Saturdays, Sundays and Bank Holidays will be dispatched on the next business day. Please allow 3 days for delivery of your Clever Cultures products.

All postage and packaging is included in the price shown. Orders are dispatched to worldwide destinations Monday to Friday. Orders received by us on Saturdays, Sundays and Bank Holidays will be dispatched on the next business day. Please allow 7 days for delivery.

Returns

If you order and receive a Clever Cultures product and then decide you do not wish to purchase it, for whatever reason, email us within 30 days of delivery and we will be happy to refund the cost of the goods upon receipt of the unused carton and a covering letter with your name, order number, contact details and reason for refund request at the address below:

PO Box 504
Leicester
LE94 0AE

Upon receipt, we will contact you to inform you of the refund.